This policy explains how to cancel an order with AUTOLINK INNOVATIONS SDN. BHD. 202601004125 (1666222-M) and what happens to your payment afterwards; plans change, and this is the process built for it.
1. Cancellation Window
Timing decides everything here:
Cancel within 24 hours of purchase and you get a full refund.
After 24 hours cancellation may not be possible; the order may already have been processed or shipped.
2. Making the Request
Two steps, in order:
Contact our customer service team immediately with your Order Number.
Our support team verifies the status of that order and confirms whether it can still be cancelled.
3. Refund Timeline
Once it is approved, the money comes back:
Refunds go to the original payment method.
Allow 7–14 business days for that refund to be processed and to appear in your account.
If anything here is unclear, ask us.
📧 Email: autolink_innovations@outlook.com
📞 Phone: (+60) 103154015
🏢 Address: 18-2-16, LORONG DELIMA 1 ISLAND GLADES 11700 GELUGOR PULAU PINANG
🌐 Website: https://atlnk.work/contact-us/